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Storage questions, straight answers
100 questions people ask us about container storage, each with a full answer. Can't find yours? Call us 03 9010 6147.
Containers and sizes
- What is shipping container storage?
- How is container storage different from a regular self storage unit?
- What sizes of shipping containers do you offer?
- How big is a 20-foot container in metres?
- How much can I fit in a 20-foot container?
- How do I know whether I need a 20-foot or a 40-foot container?
- Is container storage just a cheaper, lower-quality option than an indoor unit?
- Are your containers waterproof?
- Are your containers new or second-hand?
- Do you offer smaller storage units as well as containers?
- Will the container I'm given be in the condition I expect, or could it be worse than I imagined?
Prices and paying
- How much does it cost to store my goods in a shipping container?
- What is the minimum stay for my container?
- How does the price per cubic metre of a container compare with an indoor self storage unit?
- Is it cheaper for me to store at your facility than to buy or hire a container for my own property?
- Do you offer discounts if I book long-term or pay upfront?
- Can I claim my storage costs as a business tax deduction?
- Why do I have to pay three months upfront before I've even tried the service?
- Am I locked into a contract I can't get out of if my business circumstances change?
- How does Sunshine Self Storage compare with other storage providers in my area?
- Is there a deposit or a setup fee?
- How do I pay each month?
- If my payment is late, will I be locked out straight away?
- What happens to my billing after my first three months?
- Can I refer another business and receive a discount?
- How do I get a quote tailored to my business's storage needs?
Security and insurance
- Are shipping containers actually secure enough to protect my valuables?
- Do you insure my goods?
- How secure is your yard?
- If something goes missing from my container, who is actually responsible?
- Will my home or business insurance cover goods stored off-site, or do I need separate storage insurance?
- Am I covered if my container is damaged in a storm or flood?
- How do you keep track of who enters the yard and when?
- What is an anti-theft lockbox, and what kind of padlock fits it?
- If an alarm goes off at my container, how quickly will someone actually respond?
- Is it safe for me to visit the yard alone when no staff are there?
What you can store
- Can I store my household furniture in a container while I move house?
- Will my belongings get damp or mouldy inside a steel container?
- What items am I not allowed to store in a container?
- Can I store my car in a shipping container?
- Is container storage suitable for my short-term needs during a renovation?
- How hot will it get inside my container during an Australian summer?
- Can I store my documents and business records in a container?
- Will pests like rats or cockroaches get into my container?
- Can I store my tools and trade equipment in a container?
- Can I store my boat or trailer in a container?
- Can I store flammable items like fuel, gas bottles or paint?
- Can I store machinery or equipment that still contains oil or fuel?
- Can I store my motorbike or jet ski in a container?
- Can I store a classic or unregistered car in a container?
- Do I need to tell you what I'm storing in my container?
Access and the yard
- What are your access hours?
- Do I need my own padlock?
- Can I drive my car, ute or van right up to my container?
- Where is Sunshine Self Storage located, and how easy is it for me to get to?
- Is someone on site at the yard?
- Are the containers at ground level so I can roll in a trolley or pallet jack?
- Can I unload pallets into my container with a forklift?
- If no one is on site full time, who helps me if something goes wrong?
- Is there power or lighting available in or near my container?
- Can I use my container as a workshop, or is it strictly for storage?
- Can my staff or contractors have their own access to my container?
- Can I store things outside my container?
- How do I get into the yard and my container?
- What happens if I accidentally set off the alarm?
- Do I need to bring my own trolley or pallet jack?
- How do I get my car into a car container safely?
- Who do I contact if I have a problem with my container after hours?
Booking and moving in
- Can I see a container before I commit?
- What happens if I need more space later on?
- How do I book a container?
- When will I be charged for my booking?
- How long does it take you to check and confirm my booking?
- What ID or documents do I need when I sign up?
- What happens if every container size is full when I want to book?
- How quickly can I move in after I book?
- What should I do on my move-in day?
- Do you sell boxes or hire trailers?
- Can I put my booking on hold if my move date changes?
Packing and looking after your goods
- How should I pack my container to reduce condensation?
- Should I use moisture absorbers in my container?
- Can I install shelving or racking inside my container?
- How should I lay out my container so I can easily reach what I need?
- Should I put pallets on the floor before I load my goods?
- What if I arrive and find my container leaks or has rust spots?
Storage for business
- Can I use container storage for my business stock and equipment?
- What kinds of businesses use shipping container storage?
- Can my suppliers deliver goods to my container when no one is on site?
- Can I store my online store's stock in a container and pack orders from there?
- Can I rent more than one container side by side for my business?
- How does container storage compare with renting a small warehouse or factory unit for my business?
- Can I set up a business account and get invoices with my ABN?
Your account and moving out
- What if I realise I've chosen the wrong container size after I move in?
- How do I update my contact or payment details?
- What happens if I lose my access card?
- Can I extend my storage period if my plans change?
- Will I get a refund if I move out partway through a billing period?
- How much notice do I need to give when I move out?
- What condition do I need to leave my container in when I move out?
- Could my belongings be sold if my account falls behind on payments?
Reserve your container in Albion
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